Privacy Policy

This Privacy Policy describes how KITCHYPLUS.COM collects, uses, and discloses your Personal Information when you visit or make a purchase from our Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, “Personal Information” means any data that can uniquely identify an individual. Below is what we collect and why:

Device Information

  • Examples: web browser version, IP address, time zone, cookies, viewed pages/products, search terms, and browsing interactions.

  • Purpose: to ensure the site loads properly for you and to perform analytics to improve our website experience.

  • Source: collected automatically via cookies, log files, web beacons, tags, or pixels.

  • Disclosure: shared with our processor Shopify.

Order Information

  • Examples: name, billing address, shipping address, payment information (including credit card numbers), email, and phone number.

  • Purpose: to process your order, manage shipping, send invoices, confirm orders, communicate with you, and screen for potential fraud.

  • Source: collected directly from you.

  • Disclosure: shared with our processor Shopify.

Customer Support Information

  • Examples: name, email address, and phone number.

  • Purpose: to provide customer support.

  • Source: collected directly from you.

  • Disclosure: may be shared with a third-party customer service agency.

Minors

We do not intentionally collect Personal Information from children.
If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at info@kitchyplus.com to request deletion.

Sharing Personal Information

We share your Personal Information with trusted service providers to help us operate our store and fulfill our obligations to you.

  • We use Shopify to power our online store. Read more here: Shopify Privacy Policy

  • We may share your information to comply with applicable laws, legal requests, or to protect our rights.

Behavioural Advertising

We use your Personal Information to deliver targeted advertising and marketing messages that may interest you.

  • Google Analytics: helps us understand how customers use our site (Privacy) and you can opt out here.

  • We share data about your use of our site and ads with advertising partners (via cookies and similar technologies).

You can opt out of targeted advertising here:

Using Personal Information

We use your information to:

  • Offer products and services

  • Process payments

  • Ship orders

  • Communicate updates

  • Provide customer support

  • Offer marketing or promotional content (based on your consent)

Lawful Basis (GDPR)

If you are in the EEA, we process your data under these lawful bases:

  • Your consent

  • Fulfillment of our contract

  • Compliance with legal obligations

  • Protection of vital interests

  • Legitimate interests (without overriding your rights)

Retention

We retain your data as long as necessary to fulfill the purposes above, unless you request deletion. See “Your Rights” below.

Automatic Decision-Making

We do not engage in fully automated decision-making with significant legal effects.
Shopify uses limited automated systems to detect and prevent fraud (temporary denylist of IPs or cards).

Your Rights

GDPR (EEA Residents)
You may request access, correction, or deletion of your Personal Information, or transfer it to another service.
To exercise these rights, email info@kitchyplus.com.

Your data may be processed in Ireland and transferred to Canada or the United States.
See Shopify GDPR Whitepaper.

CCPA (California Residents)
You have the right to access, port, correct, or erase your data.
Contact info@kitchyplus.com to exercise these rights or designate an authorized agent.

Cookies

Cookies are small files used to improve your browsing experience and remember preferences (like login or language).
We use functional, performance, advertising, and social media cookies.

You can control cookies via your browser settings.
More info: www.allaboutcookies.org

Blocking cookies may impact your browsing experience or limit certain features.

Do Not Track

Because there is no standardized response to “Do Not Track” signals, our site does not alter its data collection practices when such a signal is detected.

Changes

We may update this Privacy Policy periodically to reflect new practices, legal requirements, or operational updates.