Privacy policy

This Privacy Policy describes how KITCHYPLUS.NET (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.

We are committed to protecting your privacy and handling your personal data in a transparent and secure manner, in accordance with applicable data protection laws.

📋 Collecting Personal Information

When you visit our website, we collect certain information to ensure the site functions correctly, to process your orders, and to improve your shopping experience.

In this Privacy Policy, “Personal Information” refers to any information that can identify an individual.

🔧 Device Information

Examples of Personal Information collected:

  • Web browser type and version
  • IP address
  • Time zone
  • Cookie information
  • Pages or products viewed
  • Search terms
  • Interaction with the website

Purpose of collection:

  • To load the website accurately
  • To analyze website performance and improve usability

Source of collection:

Collected automatically through cookies, log files, pixels, and similar technologies.

Disclosure for business purposes:

Shared with Shopify, our ecommerce platform provider.

🛒 Order Information

Examples of Personal Information collected:

  • Name
  • Billing and shipping address
  • Payment information (processed securely by Shopify and payment providers)
  • Email address
  • Phone number

Purpose of collection:

  • To process and fulfill your order
  • To arrange shipping and delivery
  • To communicate with you about your order
  • To send order confirmations and invoices
  • To screen orders for fraud or security risks

Source of collection:

Collected directly from you.

Disclosure for business purposes:

Shared with Shopify and trusted payment and shipping partners.

🤝 Customer Support Information

Examples of Personal Information collected:

  • Name
  • Email address
  • Phone number

Purpose of collection:

To provide customer support and resolve any issues related to your order.

👶 Minors

Our website is not intended for individuals under the age of 18.

We do not knowingly collect Personal Information from children.

If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

🔄 Sharing Personal Information

We share your Personal Information only when necessary to operate our business and fulfill your orders.

This includes sharing information with:

  • Shopify, which powers our online store
  • Payment processors and shipping providers
  • Authorities if required by law

You can learn more about Shopify’s privacy practices here:

https://www.shopify.com/legal/privacy

📢 Behavioural Advertising

We may use your Personal Information to show you relevant advertisements or marketing communications.

This may include services such as:

  • Google Analytics
  • Advertising platforms (e.g. Meta, Google)

You can learn more about how targeted advertising works here:

http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

Opt-out options:

  • Facebook: https://www.facebook.com/settings/?tab=ads
  • Google: https://www.google.com/settings/ads
  • Digital Advertising Alliance: http://optout.aboutads.info/

🧠 Using Personal Information

We use your Personal Information to:

  • Offer and sell our products
  • Process payments
  • Ship and deliver orders
  • Communicate with you
  • Improve our website and services

⚖️ Lawful Basis (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under the following lawful bases:

  • Your consent
  • Performance of a contract with you
  • Compliance with legal obligations
  • Legitimate business interests that do not override your rights

🗂 Data Retention

We retain your Personal Information only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations

You may request deletion of your data at any time (see “Your Rights” below).

🤖 Automated Decision-Making

Shopify uses limited automated decision-making systems to prevent fraud.

These systems do not have a legal or significant effect on you.

Examples include:

  • Temporary blocking of suspicious IP addresses
  • Temporary restrictions on payment methods associated with fraud attempts

🧾 Your Rights

GDPR (Europe & UK)

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Request data portability

To exercise these rights, contact us at:

📧 info@kitchyplus.net

Your data may be processed in Ireland and transferred outside Europe (e.g. Canada or the United States) in compliance with GDPR safeguards.

CCPA (California)

If you are a California resident, you have the right to:

  • Know what personal data we collect
  • Request deletion or correction

Contact us at:

📧 info@kitchyplus.net

🍪 Cookies

We use cookies to:

  • Enable core website functionality
  • Remember preferences
  • Analyze traffic
  • Improve user experience

Cookies may be session-based or persistent and typically expire within 30 minutes to 2 years.

You can manage cookies through your browser settings.

Please note that disabling cookies may affect website functionality.

Learn more at:

www.allaboutcookies.org

🚫 Do Not Track

We do not currently respond to “Do Not Track” browser signals due to the lack of a consistent industry standard.

🔄 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on this page.

📩 Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 info@kitchyplus.net